Culturally Responsive Community Services
Culturally Responsive Community Services
Action Area
Improving Aboriginal and Torres Strait Islander health and wellbeing
Strategic Direction
Person centred services and care
Priority Actions
Improving Aboriginal health and wellbeing; Supporting better, safer care
Target Population
Community service organisations
Summary
The Victorian Government Department of Health and Human Services Korin Korin Balit-Djak:
Aboriginal health, wellbeing and safety strategic plan 2017–2027 provides an overarching framework for action to improve the health, wellbeing and safety of Aboriginal Victorians.
The health and human services system is complex and can be difficult to navigate; it can also be a culturally unsafe place for Aboriginal people.
The cultural responsiveness of mainstream health and human service providers is critical in ensuring that Aboriginal people receive respectful, high-quality care with greater access and choice.
This project recognises that all health and human services across the Frankston Mornington Peninsula have a responsibility to deliver services to local Aboriginal people and communities that are culturally safe, culturally responsive and free of racism.
This work aims to 1 – increase cultural capacity and cultural responsiveness across the non-Indigenous services sector by supporting participating organisations to adopt policy and practice in line with the Aboriginal culturally informed addendum to the Human Services Standards evidence guide; and 2 – develop and strengthen partnerships between Aboriginal communities and non-Indigenous community service providers.
Contact: Rodney Mackintosh, RMackintosh@phcn.vic.gov.au